Well-respected leaders have habits, and these habits help them to become the success stories they are today. In this free course, Professor Bob Sutton outlines the hallmarks of great leaders, why leaders need to hear the truth, and how to deal with team disagreements. You will learn the types of habits practiced by those who fail to lead, and gain a strong understanding of how to become a better group leader. These skills will serve you for life.

Digital transformation projects are characterized by high social complexity, structural rigidity, and procedural ambiguity. Initiating, executing, and governing the digital transformation of their companies is a major challenge for today’s leaders. In this course, you’ll learn about the characteristics of digital transformation, how it evolved, and how the organizational and technological changes associated with digital transformation change the role, the skills, and the concept of leadership.

Business communication is vital to professional success. This course, part of the Soft Skills Professional Certificate program, will help you unlock the secrets to business success by understanding workplace culture. You’ll learn how to use language and nonverbal communication to convey shared meanings in face-to-face and remote professional relationships. You will learn techniques to effectively and succinctly articulate your business ideas to a diverse range of audiences to ensure they understand even the most complex concepts. In this course, there will be a strong focus on business writing, active listening, and communicating your ideas effectively to a particular target audience. We will discuss the impact of assumptions or bias that people may bring to workplace interactions. Learners will apply their knowledge by critiquing real-world business scenarios from the workplace.